Who Is Affected and What Fixes It
This issue affects Microsoft Excel users who find the Print button grayed out (dithered) inside the File > Print menu after completing a print job. This is a known Microsoft Excel bug with no permanent fix yet. Two temporary workarounds let you continue printing right away while you wait for Microsoft to release a patch.
Workaround 1: Use the Keyboard Shortcut
- Instead of clicking the grayed-out Print button, press Ctrl + P on your keyboard.
- The Print menu will open normally.
- Complete your print job as usual.
Workaround 2: Switch Printers to Re-enable the Button
- Open File > Print in Excel.
- Click the printer selector and choose a different printer from the list.
- Switch back to your original printer.
- The Print button should now be active again and ready to use.
Important Notes
These workarounds provide temporary relief but do not resolve the underlying problem. Check for Microsoft Excel updates regularly, as a future patch may correct this behavior permanently. If the issue persists or disrupts your work, contact ACS for assistance.