Managed IT Services in Traverse City & Northern Michigan
Advanced Computer Solutions is headquartered right here in Traverse City. For businesses across the Grand Traverse region, that means IT support from engineers who can actually show up — not a call center three time zones away. We manage your technology end to end: monitoring, security, helpdesk, cloud, and strategy, all under one flat-rate agreement with a 15-minute response guarantee.
From downtown Traverse City to Leelanau, Kalkaska, and across Northern Michigan, we keep small and mid-sized businesses running — so you can stop chasing IT problems and get back to work.
Traverse City businesses that trust ACS
We’re the IT team behind organizations across the Grand Traverse region, including:
- Traverse City Products — custom roll-formed and stamped metal manufacturer, Traverse City
- Northern Title Agency — title and escrow services, downtown Traverse City
- The Counting House — accounting and bookkeeping firm
- Single MOMM — Traverse City nonprofit
Google rates ACS 4.8 out of 5 across 49 reviews. Read our case studies.
What our managed IT services in Traverse City include
One local partner, one agreement, every layer of your technology covered.
Managed IT
Complete, flat-rate management of your technology — monitoring, maintenance, and support.
Managed Security
EDR, monitoring, and security management that keeps threats out of your business.
Co-Managed IT
Senior engineers and enterprise tooling that extend your internal IT team.
Help Desk & Support
Real engineers answering fast — with a 15-minute response guarantee.
Network & Infrastructure
Firewalls, Wi-Fi, switching, and VPN designed and managed end to end.
Cloud & Microsoft 365
Migrations, hardening, licensing, and day-to-day Microsoft 365 administration.
Backup & Disaster Recovery
Tested restores and ransomware-resilient copies of everything that matters.
vCIO & IT Strategy
Executive-level technology planning, budgeting, and roadmaps.
Our Traverse City office
Our Traverse City headquarters serves businesses throughout the region, including Grand Traverse, Leelanau, Benzie, Kalkaska, and Antrim counties. Remote issues are resolved in minutes; when a project or problem needs hands on hardware, we’re up the road — not on a plane.
We support the industries that drive Northern Michigan: manufacturing, construction, healthcare, accounting, and professional services.
Traverse City office
402 S Union Street Suite B
Traverse City, MI 49684
Sales: 231-267-TECH (8324)
Support: 231-933-6333
Serving Traverse City and Northern Michigan
From our office on Union Street in downtown Traverse City, we support businesses across the Grand Traverse region and the surrounding counties, with remote-first support and onsite visits when the situation calls for it. Communities we serve include:
Traverse City · Acme · Williamsburg · Elk Rapids · Kingsley · Interlochen · Suttons Bay · Leland · Northport · Frankfort · Kalkaska · Cadillac · Petoskey · Charlevoix · Gaylord · and businesses throughout Grand Traverse, Leelanau, Benzie, Kalkaska and Antrim counties.
Not sure if you’re in our service area? Ask us. If you’re in Central Florida or Chicagoland, see our Central Florida and Chicagoland pages.
Frequently asked questions about IT support in Traverse City
Do you have a local office in Traverse City?
Yes — our Northern Michigan headquarters is at 402 S Union Street Suite B in Traverse City, and our engineers live and work in the Grand Traverse region.
How fast do you respond to IT issues?
Our service plans carry a 15-minute response guarantee during business hours, with remote resolution for most issues and onsite dispatch across Northern Michigan when hands-on work is needed.
What size businesses do you work with?
Most of our clients are Northern Michigan businesses with roughly 10 to 300 employees — professional services, manufacturers, construction firms, healthcare practices, and more.
Can you take over from our current IT provider?
Yes. We handle the entire transition — documentation, credentials, vendor hand-off, and onboarding — with no disruption to your team. Most switches complete within 30 days.
Talk to a Traverse City IT partner
Tell us what’s not working — we’ll show you what reliable IT looks like.
Want to know what managed IT should cost before you call? Read what managed IT costs for a small business and managed IT vs. hiring in-house.
ACS also serves: Central Florida · Chicagoland