If you use Drake Tax 2025 and the program fails to open with an error related to the Users.log file, your Windows account does not have sufficient permissions to access that file. The fix is straightforward: setting Drake 2025 to always run as Administrator resolves the permissions issue and prevents the error from coming back.
Step 1: Confirm the Error and Test the Fix
Before making any permanent changes, verify that running Drake with elevated privileges resolves the problem.
- Confirm that the error message you are seeing matches the Users.log access error described above.
- Right-click the Drake 2025 shortcut on your desktop or Start menu.
- Select Run as administrator.
- Confirm that the application opens successfully.
- If Drake 2025 launches without error, proceed to Step 2 to make this permanent.
Step 2: Set Drake 2025 to Always Run as Administrator
Running as Administrator manually each time is inconvenient. Follow these steps to make it the default so the error does not return.
- Right-click the Drake 2025 shortcut.
- Select Properties.
- Click the Compatibility tab.
- Check the box labeled Run this program as an administrator.
- Click Apply, then click OK.
- Launch Drake 2025 normally. You will be prompted to confirm the administrator elevation — this is expected. Confirm that the application opens without the Users.log error.
Need More Help?
If the steps above do not resolve the error, or if you are unable to change the compatibility settings on your computer, contact our support team at acsapp.com/contact-us and we will be happy to assist.
Common questions
Why does Drake Tax 2025 show an error about Users.log?
Drake 2025 requires access to a file called Users.log when it starts. If your Windows user account does not have sufficient permissions to access that file, the application cannot launch correctly. Running Drake as an Administrator gives it the permissions it needs.
Will I have to click through a prompt every time I open Drake after making this change?
Yes. Once you set Drake 2025 to always run as an administrator, Windows will display a confirmation prompt each time you launch the program. This is normal behavior and simply requires you to confirm before Drake opens.
Does this fix apply to other versions of Drake Tax, or only Drake 2025?
This guide specifically addresses the Users.log permissions error in Drake 2025. If you are experiencing a similar error in a different version, the steps may be comparable, but you should contact your IT support team for guidance specific to your setup.